Clearance Route

Get Voodoo Casino Account Verification Sorted Early

The licence requires account verification before your first withdrawal, and the check normally takes 32 hours.

Begin Verification Now

Anjouan licensedALSI-942258, audited by GLI, eCOGRA and SIQ since 2008

Six Rows

Who Runs This Check and When?

Read these six lines before your first payout request, so nothing stalls it.

Checking company

Voodoo Casino LLC

Licence

Anjouan Offshore Finance Authority, ALSI-942258

Review time

32 hours

Deadline

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

Pass First Time

Which Documents Get You Through First Time?

Work through these four stages in order the moment the request lands in your inbox.

All Four Corners

Snap the whole ID flat on a dark table, all four corners in frame. Glare and cropped edges are the two things that send a photo back.

Fresh Address Proof

Grab a bill or bank letter issued in the last three months and showing your full name and street address. Cover nothing, or the reviewer sees a redacted page.

Mid-Digits Hidden?

Photograph the card you pay with and mask the middle digits, leaving the first six and last four visible. Both sides count if the bank prints numbers on each.

Check Your Inbox

Send the set to our verification inbox and leave it alone while it sits in the queue. Watch your e-mail for a short list of anything needing a second shot.

Four Papers

Which Papers Does the Check Need?

This block settles which file goes where, so each upload lands in the right place.

Photo ID

ConfirmsYour name and date of birth

Must ShowFull face, all corners, no glare

Proof of address

ConfirmsWhere you live now

Must ShowName, street address, recent date

Payment card image

ConfirmsThe card used to fund the account

Must ShowFirst six and last four digits

Withdrawal Waiting?

The Moment Your Check Gets Requested

No surprise freeze — you will know exactly which moment triggers the request.

Before Payout, After Play

Your first payout is where the license is satisfied: the account gets matched to a real person before any money leaves. Have photo ID, proof of address and a card image ready at that point.

Is That Out of Character?

A payment far outside your usual pattern looks unlike your own history, so the account is reviewed again. Expect an ID refresh, plus a source of funds question if the pattern keeps climbing.

Reconcile the Mismatch First

Name spellings, birth dates or address lines that differ from your documents block the match. Send the correct details through [email protected] and the record gets aligned once.

A Larger Limit Request

Asking for higher deposit limits means the casino carries more risk on your play, so affordability gets a look. Proof of income may be requested alongside the standard identity set.

You've Been Asked Where Funds Came From

Holding Anjouan Offshore Finance Authority licence ALSI-942258, Voodoo Casino LLC must trace where player money originates. This is an anti-money-laundering duty that applies to every account picked for review, and being picked says nothing about your honesty.

Depending on your case, the team may ask for one or several of these:

Recent bank statement
Payslips from your employer
Sale contract for an asset
Tax notice of assessment
Savings account summary

What Made the Photo Fail?

Did I Crop Too Tight? Light glare, a shadow across the text or a corner outside the frame leaves edges unreadable, so the reviewer cannot accept it. Lay the paper flat on a plain surface Shoot straight down with steady hands

Match Your Details Exactly. Account details and document details must line up exactly; an abbreviated name or an old street blocks the match. Compare the address line character by character Ask support to correct your account record

Out-of-Date Identity Paper. A pass date in the past makes the paper worthless for identity purposes, even when the photo itself is perfect. Check the expiry date before you upload Order a renewal and send the new copy

Mid-Check Questions

Would You Ask This at 2am?

We keep the answers plain, in the same friendly tone our support team uses on every chat.

Why do you want to know where my money comes from?+

Because the licence sets the source of funds check for every player, and we run it as routine, not as a suspicion. It is how an operator confirms that money in play was earned lawfully. Answering it once keeps your account clean.

My name has changed since my ID was issued, what now?+

Send the proof of address and the photo ID matching your current account details, and add a copy of the document that records the change, such as a marriage certificate. Name mismatches between papers are the usual reason a check stalls. Our verification team replies to the address on your account.

Do I have to be checked before I can cash out?+

Yes, at the latest before your first withdrawal leaves the account. The licence also lets us ask sooner, at registration or when you make that first deposit. Nothing in the check depends on how much you have won.

Are the documents I upload kept private?+

Yes, they travel over 128-bit SSL encryption and stay inside our systems for review only. Access is limited to the people handling your file, and privacy questions go to [email protected]. Read the privacy page before you upload if you want the full picture.

Which regulator stands behind Voodoo Casino?+

The Anjouan Offshore Finance Authority supervises us under licence number ALSI-942258, held by Voodoo Casino LLC, company number 750925 (Anjouan). That licence carries the verification and anti-money-laundering duties we apply to you. Our games are audited by GLI, eCOGRA and SIQ.

Can I photograph my ID with my phone instead of scanning it?+

Yes, a sharp phone photo is accepted as long as all four corners sit inside the frame and no glare hides the text. Save it and send it through the upload area in your account. Anything blurred or cropped comes back for a second try.